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Terms and conditions

Our Terms and Conditions

You will automatically receive an 'Rayan Taxi Service' email for the journey(s) you have paid for. You are responsible for checking that the details received to us are correct. You will manually receive a 'Journey Details' email when the journey has been assigned to a driver. This will contain the pick up instructions and the driver's telephone number. Rayan Taxi Service will not refund you if you have forgotten to take this with you. Rayan Taxi Service does not accept any responsibility in any way for missed flights for whatever reason i.e. traffic delays, accidents, breakdowns, severe weather conditions or any unforeseen circumstances. We advise passengers to plan to arrive at the airport 2 hours prior to flight departure to allow for possible unpredicted delays en route to or from the airport. Rayan Taxi Service will not take responsibility for any passengers missing their flight if two hours check in time was not allowed.

Policy

You will automatically receive a 'Rayan Taxi Service' email for the journey(s) you have paid for. You are responsible for checking that the details received by us are correct. You will manually receive a 'Journey Details' email when the journey has been assigned to a driver. This will contain the pickup instructions and the driver's telephone number. Rayan Taxi Service will not refund you if you have forgotten to take this with you. Rayan Transports does not accept any responsibility in any way for missed flights for whatever reason i.e. traffic delays, accidents, breakdowns, severe weather conditions, or any unforeseen circumstances. We advise passengers to plan to arrive at the airport 2 hours prior to flight departure to allow for possible unpredicted delays en route to or from the airport. Rayan Taxi Service will not take responsibility for any passengers missing their flight if two hours of check-in time was not allowed.

How we operate

You will automatically receive a 'Rayan Taxi Service' email for the journey(s) you have paid for. You are responsible for checking that the details received by us are correct. You will manually receive a 'Journey Details' email when the journey has been assigned to a driver. This will contain the pickup instructions and the driver's telephone number. Rayan Taxi Service will not refund you if you have forgotten to take this with you. Rayan Transports does not accept any responsibility in any way for missed flights for whatever reason i.e. traffic delays, accidents, breakdowns, severe weather conditions, or any unforeseen circumstances. We advise passengers to plan to arrive at the airport 2 hours prior to flight departure to allow for possible unpredicted delays en route to or from the airport. Rayan Taxi Service will not take responsibility for any passengers missing their flight if two hours of check-in time was not allowed. You are free of course to arrange to get to the airport for a time of less than 2 hours prior to flight departure, however, Rayan Taxi Service accepts no responsibility for any missed flight due to this.